Terms and conditions

1. Who you are dealing with

This storefront is operated by the operator named in the Contact section below and sells top-ups for Mobile Legends: Bang Bang (KH). “We” and “us” mean that operator; “you” means the person placing an order.

We are an independent reseller. We are not affiliated with, endorsed by, or acting as an agent of Moonton, the publisher of Mobile Legends: Bang Bang (KH). Mobile Legends: Bang Bang and all related marks belong to their respective owners. Nothing here grants you rights under the game’s own terms, and your use of the game remains governed by the publisher’s agreements.

2. What you are buying

You are buying in-game currency (diamonds) and related packs, credited directly to the game account you identify. These are digital items, not physical goods, and not a store of monetary value: they cannot be exchanged for cash, transferred between accounts, or redeemed for anything outside the game.

You must be legally able to enter into a contract, and the game account you top up must be yours or one you have permission to top up. Do not place an order for someone else’s account without their agreement.

3. The player ID you enter is your responsibility

Before checkout we look up the player ID and zone ID you enter and show you the nickname registered to that account. Check that nickname carefully. It is your only chance to confirm the top-up is going to the right place. If the nickname cannot be looked up at that moment, we tell you so and you can still continue — in that case, check the player ID and zone ID especially carefully.

Once a top-up is delivered to a player ID, it is in that account and we cannot reverse it, move it, or recover it. If you enter a valid ID belonging to someone else and we deliver successfully, that is not a failed order and it is not refundable. We are not able to contact the receiving account on your behalf.

4. Prices and payment

Prices are shown in US dollars and are the full amount you pay us. The price shown on the package you select is recorded against your order, and that recorded price is what you pay — later price changes do not affect an order that already exists.

You pay by KHQR, Cambodia’s national QR payment standard: you scan the code we show you with your own banking app and pay from your account there. We never see your banking login or card details. Your bank’s own terms apply to the payment, and your bank may charge its own fees.

We confirm payments automatically, usually within a minute of the money arriving. Occasionally a payment has to be confirmed by hand, which can take longer; your order is held open while that happens.

An order that has not reached the payment code within 30 minutes of being created is cancelled automatically, with nothing charged and nothing delivered. Once the payment code has been shown, the order stays open until we have confirmed whether your payment arrived.

5. Delivery

We submit your top-up to our supplier as soon as your payment is confirmed. Delivery is usually within a few minutes, but it is not guaranteed to be instant: it depends on our supplier and on the game publisher’s own systems, which can be slow, under maintenance, or temporarily rejecting top-ups.

You can follow your order’s progress at any time from the My orders page, in the browser you ordered in. It updates itself as the status changes.

6. Cancellation and refunds

You can cancel an order at any time before you pay simply by not paying it. Once payment is confirmed the top-up is submitted straight away, so a paid order cannot be cancelled.

If we take your payment and cannot deliver your top-up, you are entitled to a full refund of what you paid. This is the main circumstance in which we refund.

Because these are digital items delivered immediately, we do not offer refunds or exchanges:

• after a successful delivery, because you changed your mind;
• because you entered the wrong player ID or zone ID and we delivered to it successfully;
• because the items are worth less in-game than you expected, or a promotional bonus did not apply to your account (first-top-up bonuses, for example, depend on the state of your game account and are controlled by the publisher, not by us);
• because the game account was later banned, restricted, or lost by you.

KHQR payments cannot be reversed automatically, so a refund is sent back by hand, by bank transfer to the account you paid from. If you think an order failed or was charged incorrectly, or a refund has not reached you, contact us with your order number.

7. Acceptable use

Do not use this storefront to commit fraud, to launder money, to pay from an account that is not yours, or to resell in a way that breaches the game publisher’s terms. Do not attempt to overload, probe, or automate against the service.

We limit how often a single visitor can validate player IDs and create orders, and we may refuse or cancel orders, and block specific phone numbers or player IDs, where we reasonably suspect abuse, fraud, or a chargeback risk. We may do this without notice.

8. Availability

We do not promise the storefront will always be available. Packages, prices, and the range of what we sell can change or be withdrawn at any time, and we may suspend ordering for maintenance or because a supplier is unavailable.

9. Our liability

Where an order fails, our responsibility is to refund what you paid for that order. To the extent the law allows, we are not liable for indirect or consequential losses — lost in-game progress, missed event deadlines, lost rank, or lost opportunity — and our total liability for any order will not exceed the amount you paid for it.

Nothing in these terms limits any right you have that cannot be limited under the consumer law that applies to you.

10. Changes to these terms

We may update these terms. The version published here when you place an order is the version that applies to that order, so the date above is worth checking before you buy.

11. Governing law

These terms are governed by the laws of Cambodia, and disputes are subject to the courts of Cambodia.

12. Privacy

Our privacy policy explains what we collect when you order, why, and who we pass it to in order to deliver your top-up. It forms part of these terms.